With GuestID, you get the most out of every booking for both you and your guests. The portal automates time-consuming tasks, prevents miscommunication, and elevates the guest experience. Discover the key benefits at a glance.
Allow guests to easily check in, pay, and access all information even before they arrive. GuestID is the smart guest portal for your accommodation that ensures a smooth stay and less work at the reception. Everything your guest needs, organized in one place.
Try for freeA guest portal is a digital environment where your guests can manage everything related to their stay. This includes filling out a pre-check-in, viewing practical information, or asking questions. Instead of separate emails, phone calls, and forms, a guest portal centralizes all communication and information in one clear overview.
With a GuestID account, your guests unlock extra features. Through a quick email verification, guests can easily create an account, giving them immediate access to more options within their personal guest environment. Ideal for returning guests and for accommodations that want to offer extra convenience and efficiency.
With the Pre-check-in module, you can easily collect all the information you need before arrival. You decide which fields are mandatory, optional, or disabled. Once Pre-check-in is enabled, guests will automatically see the form in their personal GuestID environment.
Avoid repeated questions and offer clarity with an easy-to-navigate FAQ section in GuestID. You can effortlessly add frequently asked questions about topics like parking, breakfast, pets, or late check-out. This not only saves time at the reception but also ensures guests feel informed and confident.
Elevate the guest experience. Discover the most important benefits in one overview:
Guests automatically receive a personal link by email as soon as you connect their reservation to GuestID. With this link, they can log in securely and view all relevant information.
Yes, guests can always update their submitted information in the GuestID environment, as long as the reservation is still active.
Yes, guests can always update their submitted information in the GuestID environment, as long as the reservation is still active.
Absolutely! You can easily manage all questions, house rules, and important stay information through the MyTourist dashboard. This ensures everything stays up-to-date and relevant for your guests.
Guests with a GuestID account can view all their bookings in one clear overview including reservations at other accommodations that use MyTourist. New bookings are automatically linked as soon as the guest logs in through the GuestID link.
Yes. Documents such as terms and agreements are automatically shown to guests so they can access them at any time.
In GuestID, guests can view their booking details, payment status, check-in information, directions, house rules, FAQs, and any relevant documents. When your accommodation uses a connected smart lock system, the digital key will also appear automatically in GuestID.
Yes. The smart lock functionality is optional. If your accommodation doesn’t use an integrated smart lock system, this feature simply won’t be shown in GuestID.
MyTourist is a complete PMS & Channel manager. Our software has the following functions:
